We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbor.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
These straws are amazing! They are soft and don’t make me feel like I’ll chip a tooth like my stainless steel straws do. I wish it had included a carrying case for my purse so I could use these straws in restaurants.
These straws are great! No weird taste when I use them like some other reusable straws, very flexible and easy to clean!
I can drink from this straw when driving without jabbing myself in the mouth on bumpy roads. Great product!
I bought these straws because I didn't like how the steel ones felt on my teeth. They are wonderful!
They work great especially for smoothies. These are slightly wider than your typical plastic straw.
Love LOVE these straws! Tossed out all of our other reusable straws and replaced them with these :-)
These are the best silicone straws I have been able to find! They're sturdy enough and they are a great width for smoothies or even just water.
These are great. Just ordered another set as a gift. Thanks for a great product!
I just wish that the straws came in more vibrant colors or even black. Anyway very good straws
These silicon straws are wonderful.
They are bigger than I expected but I shockingly liked it
They do exactly what they’re supposed to do. Easy to clean, nice colors
These are the straws you've been looking for!
Super easy for my special need child to use