How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbor.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I am in love!!! I always get all these beauty tools with such good intentions, but I never end up using them. This device, though, I have been using every single day. It feels amazing, and it actually makes my cream sink in faster. The speed this heats up is super impressive. This works like a charm in the morning. It relaxes me, then really wakes me up. I love it, love it, love it.
Oh my goodness I love this little thing so much I want to buy one for all of my friends. It's just the right amount of heat and a pretty soft vibration. I'm using it to help my face and neck heal 10 days after a procedure and it's already making a difference after just two days in helping to reduce swelling.
This feels so good on the skin and the shape makes it have a very comfortable grip. I feel like my skin looks more glowy after applying my serums, creams etc. And I appreciate that the item itself isn't huge.
This device is one of my favorite purchases! The vibrations are soothing and the heat feels just right. Would use it often after applying oil and moisturizer to my face.
The device is easy to operate with the touch of a button. This is nice at work but I wish it would have more color options.
I was skeptical of this but it feels SO nice! I don't love it. It feels great and is wonderful if you need a perk up or your eyes are tired.
I LOVE this face massager. I have used similar ones in the past and none of them come close to the performance of this one.
Though I feel like it isn’t hot or cool enough on the face but I like it.
Easy to use, feels good to my face. After using this nice device for your skin care it feels amazing.
Skin care can be tedious but this device can really help with your process.
My wife likes it. This is a great addition to her make-up items.