How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbor.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Car chargers never come with long enough cables for a minivan, so this really helps on long road trips. Cable rolls up great at the end of trip, and we don't have to deal with kinks like with the rubber coated cable. This was my first time buying a braided charging cable and I was surprised at how much better it works. I'll probably slowly switch over my cables.
This is the most flexible braided cable I've ever bought. Strong, sturdy, AND flexible. So good, I just ordered more.
They do not go weak at the end. I've never had to play the bend/angle the cord game. These are outstanding!
I am very pleased with this selection, and plan to buy more cables from this vendor to work with my other electronics. Highly recommended!
So far, the wire is what is advertised and I can't wait to try it out.
Shipping was fast and everything was exactly as I expected.
These cords are great, while they are braided and may look flimsy they are far from it. They have a super strong feel to them. I'd say the only downside with the braiding versus a smoother look is that they will collect dust and dirt easily. But functionality wise they are great!!
The cables look really nice.
I'm really happy with cable
It was delivered promptly, was constructed well, and packaged like it should be.
Very impressed. And the durability is excellent so far.
So far this charging cord seems to work very well.
The cord is strong and is braided so will not pull apart. The cord is the length they said it would be.