How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbor.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I had to work my way up to clean mode. I started with the soft mode for a few weeks until I got used to this thing and now I can handle the clean mode every time. Leaves my teeth feeling really clean. My SO has a similar toothbrush and it looks gross all the time and needs to be periodically taken apart and cleaned. This thing does not. It is made well and stays clean with a simple rinsing after use. It really gets between the teeth and cleans the food particles out. I have brought it on overnight trips and it holds the charge. My only advice is to turn it on after it is in your mouth or you will lose your toothpaste!
The brush is powerful and definitely leaves you with the fresh out of the dentist chair feeling. It has a rubberized feeling to it which helps you grip the brush better while you are brushing. The pauses as others have mentioned are to let you know it's time to proceed to the next area of your mouth which is a good feature. All in all I'd recommend you at least try this brush before spending a ton on the other brand name brushes which produce the same end result.
My husband has the expensive, well-known other brand of ultrasonic brush. We were sharing, but I wanted my own for when I travel for work. We had low expectations, but have been pleasantly surprised! The case has a cheap feeling, but it did fit the “other brand” head in it, while my brush head would not fit in the other brand’s case—so we took MY handle when traveling during the holidays! All in all, VERY happy with my purchase!
This product has been a gamechanger for my dental hygiene. I feel as though I have had a professional cleaning every day! The various settings on the toothbrush, such as polish, clean, sensitive, etc, are helpful. I ordered two of these and gave one to my son who has sensitive teeth. He has thoroughly enjoyed his brush as well! This is highly recommended. Also, the battery life is lengthy and continues to be vigorous.
To those that have never used a sonic brush it can be a little much. These heads are very firm. The vibration is weird and takes getting used to. It tickles and can seem too harsh especially with these very firm heads.
I don’t have anything else to compare it to because this was my first electric toothbrush, however it seems to serve its purpose. I don’t usually use all the settings. At first I had to keep it on sensitivity due to the vibration but now I’m used to them. My dentist recommended I get an electric toothbrush because I brush too hard. Battery life seems to be really good.
I have been using my new toothbrush for two months now. It is seriously the best toothbrush I have ever used. My gums are bright and pink, the massager is great for stimulating gums of all ages. I love this toothbrush so much that I just gave one to my son. I think this year I will give some as Christnas gifts. The price is perfect. I would give 10 stars if I could.
I have never used an electric toothbrush before so I decided to give it a try. It takes a bit to get used to holding it since it is kinda bulky on the grip, the power is so close to ur hand that it changes the mode. But other than that it work good i'm starting to see a difference on my teeth and gums, I’ll stick to using electric from now on ☝🏼😄
I bought this toothbrush for my husband. He didn’t like it, he says it hurts his teeth. In my case I think it is a rare sensation while the brush is vibrating and the plastic part touches your teeth. For some people, like my husband, it hurts, for me it is more like an unpleasant sensation.
Love the black design and it's much quieter than my old oralB ! Quick shipping. I recommend this brush over the bigger brand any day. Four settings are great, especially the polish feature. Love this Brush!
This is a great toothbrush for my 10yo. It is a little on the louder side, which is fine, but there is no cap to go over the toothbrush for traveling. The battery life is great though! I would highly recommend.
I Love it, it has many functions and the price is right, what more do you need?
It's a good toothbrush, settings are easy to change. All in a nice toothbrush.
Works as advertised and great price for good quality
My teeth feel really clean. It's way better than my other one.