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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbor.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Still learning but the smaller lenses seem to be easier to align than the 18x for the iPhone X. I may just need to work with the clip position a little more But it is neat how it zooms in on objects in the distance
So far, I've used this only with my cell phone. But I plan to try it out with my Kindle Fire. It looks like it will be very useful on those days when using my digital camera isn't convenient for close up, or telephoto shots.
Everything is perfect! I bought this zoom lens in the hopes that I could use my phone with night mode to get pictures of the moon and it totally worked! The case, lens clip and lenses are all well made and function well.
Tough to get it focused and usable
Easy to use, (I have poor eyesight and I can place them appropriately on my camera lens). I haven't tried vlogging with them yet, but see where these would be awesome in the field I am in!
I love the zoom on the telescope attachments, but make sure your subject is far enough away when you’re taking pictures. It is a bit on the heavy side, so make sure you have a good grip on your phone.
Purchased for use with cell phone as an added option when traveling. Practiced using the different lenses prior to the trip and was able to capture some great long-range photos across a lake of some eagles feeding on the sandy shore of the lake.
It was everything I thought it would be. The lenses in the package works perfectly as it should.
well packaged, came quickly, despite the insert indicating that the lense won't fit on the Iphone with a case it will work with a lifeproof case.
Gave as a gift to my son who loves to take pictures with his cellphone. He loved the quality of the product and pictures sharpness. Only downfall is positioning of lense clip that likes to slip off the phone camera lens. Otherwise he's happy with it and loves the small camera stand how sturdy it is.
Great product, when used correctly you can achieve great photos, had an incident with mine but received great customer service. Highly recommend purchasing any of their products.
l got this for my husband who loves taking pictures with his phone. He has no ability to figure out the simplist gadgets! I am not much help...but this came and he took it out of the box, clipped it on his camera, and started taking of everything! Now l have to have one for my phone!
With practice it can be put on ovine pretty fast. I use it over a case. The zoom is good. But you need a very steady hand or a tripod for clear pictures. I used it on a recent trip and got some good images with zoom, Tripod and remote clicker
Easy to attach to Android...it is simple to use and picture quality is as good as the users stability.