How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbor.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Excellent inexpensive glove. The main side is covered with soft silicone. Gently comb cat hair, massage the skin if the wool is not too long. Very well done. The outer surface is covered with a dense velor, which can be cool to remove wool from furniture or clothes. Buy as a gift to all your cats)
I have two cats. One’s wool is soft, the other’s is tougher. This glove is suitable for cats with softer wool and a smaller undercoat. It does not take a thick undercoat.
Not a bad alternative to a cat comb. If there were more spikes on the palm, it would be possible to capture more hair from the cat.
It was just over two weeks. The cat is shocked, but the glove works, the spikes are harsh, but the wool is collected.
Everything is fine. Thank you all. Gloves are comfortable, my pet is happy.
Cat likes to be cleaned. And it's also good to clean the sofa, the reverse side.
The glove slips from the hand (not fixed inside), but the work does-the cat is happy
Such a great glove. The cat is delighted. He walks after me now!
The cat likes it, and this is the most important thing.
I'm buying a second glove. It’s great. Cats are happy.
The glove is excellent, the wool is collected well
I have less fur around the house now
Thank you, everything is super!!!!
Good glove, does its job well
Good brush, comfortable
Really cleans from wool
Very satisfied